Rapid diagnosis
Most clients do not arrive with a tidy specification. They arrive with a slow database, a manual process wasting hours, or a vendor product that will not do what was promised. We start by finding the real problem.
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Pronounced Sigh-tron
Engineered for rapid problem solving
Tech problems do not scare us. Unresolved ones do. CSCentron is a technical practice built around one outcome: a working system without the enterprise fluff.
The practice
A 30-year specialist, not a staffing agency
CSCentron is run by Tim Casson-Smith. Clients work directly with him — the person who investigates the issue, researches the fastest path, and repairs or steadies the system.
The work sits at the practical end of technology: consultant support for the tools a business already uses, SQL databases that need to run cleanly, Linux servers that need a certified pair of hands, and scoped Windows and Android workflow apps when a spreadsheet is no longer enough.
What we do not offer is a generic password-reset helpdesk, or DevOps and cloud architecture we would not stand behind. If it is not a strength, it is not on the menu.
How we work
Solution-driven, research-backed, then executed
The right tool, not the most expensive one
We research the stack so you do not waste money on the wrong software. Sometimes that is a $50/month product we will tell you to keep using. Sometimes it is a change of process, not a new purchase.
Defined work, then done
A job is written down before hours run on. Extra ideas go on a later list. That is how support stays honest instead of disappearing into open-ended tickets.
How a job runs
Three steps. No surprises.
1
Free 30-minute technical audit
A complimentary discovery and workflow review. Enough to see whether a callout, a SQL fix, Linux work, custom software, or a research audit is the right first step.
2
Diagnose and quote
We look at the actual system, then quote a defined job, a block of hours, or a monthly retainer.
3
Fix and handover
The work is done, notes are left with you, and a staff member can run the routine afterwards.
Named specialist
You work with Tim, not a bench
Clients talk to the person who will do the work. Communication is in plain English. A job is written down before hours run on.
If the work is not a strength, we say so and point you elsewhere. That is how support stays honest.
Free 30-Minute Technical Discovery & Workflow Audit
100% Free & No Obligation: A complimentary 30-minute session to review your operational bottlenecks, discuss custom software feasibility, and map out your Version 1.0 scope with zero upfront cost.
Book Free Technical Audit